Returning Customers - FAQ & Contact Page

The fastest way to get support is to check the common issues below. 95% of inquiries we receive are related to these common issues.

DO NOTE: If you ask a question that's listed in this FAQ, our support staff will reply with a similar answer here. So take a look at the common questions before sending us a support ticket.

Need Quick Help? Check These Common Issues and Answers

  • Having problems installing on Windows 10, 8, 7 or Vista?

  • I cannot download the files.

  • Problems while downloading aircraft and sceneries?

  • I can't seem to take-off or fly the plane

  • How do I order the 4 DVD Edition?

  • Which flight controllers (joysticks, rudders) do you recommend?

  • Other problems not listed here?